FAQ
How long does it take for my order to arrive?
Orders placed on weekdays before 3:00 PM will be processed the same day. The delivery time varies between 6 and 10 business days.
Do I have to pay for shipping?
No, Kleider Haus covers the shipping costs.
Where can I check the current status of my order?
With Track & Trace, you will receive a tracking link as soon as your order has been shipped.
How can I return items?
Returns are possible within 30 days if they meet the conditions specified on the website.
What should I do if I provided the wrong shipping address?
Contact us immediately if you provided an incorrect address so that any necessary corrections can be made.