FAQ

FAQ

How long does it take for my order to arrive?

Orders placed on weekdays before 3:00 PM will be processed the same day. The delivery time varies between 6 and 10 business days.

Do I have to pay for shipping?

No, Kleider Haus covers the shipping costs.

Where can I check the current status of my order?

With Track & Trace, you will receive a tracking link as soon as your order has been shipped.

How can I return items?

Returns are possible within 30 days if they meet the conditions specified on the website.

What should I do if I provided the wrong shipping address?

Contact us immediately if you provided an incorrect address so that any necessary corrections can be made.